Dear Friends and Family,

Many of you have reached out to let me know how much Empathy Deficit Disorder resonated with you. The feedback and conversations, individually and at speaking events, have been truly heartwarming, inspiring, and wonderful. Thanks so much to everyone who has already written a review on Amazon and otherwise helped spread the word about the book.

I need some more help now. The book was Twitter bombed. I don’t know if that’s a phrase, but it accurately describes what happened a few weeks ago. My coauthor’s activity on twitter – unrelated to the book and my work – generated a lot of negative publicity. It was profoundly unfortunate on many levels. The public lashing was quick and fierce, including a link to the book with the invitation to trash it on Amazon, which 16 people promptly did, while voting these reviews “helpful” so they would rise to the top, before the Twitter account was deleted and her online activity stopped. The whole thing was an amazing example of EDD in action on social media, ironically. Even as people feigned outrage, they engaged en masse on Twitter (1500 comments and 100 new followers in a matter of hours). People wanted to see the destruction – an online, virtual, modern Roman Coliseum. Amazon saw fit to remove most of the negative reviews, realizing they had nothing to do with the book. 3 remain. One of them retains 76 “helpful” votes, which puts it at the top of the reviews right now. I continue to appeal to Amazon, but am not counting on them to fix the issue.

I’m hoping you will make some time to help in the next few days.

Whether you reviewed the book already or not:

1) click this link

2) review the book if you haven’t already.  A positive rating and any amount of writing would be just fine. No need to wax poetic. I appreciate it all, as do prospective readers.

3) Whether you reviewed already or not, please follow the link to vote the positive reviews helpful to drown out the Twitter bombs and put them at the bottom of the list.  

During difficult times, the bright spots shine. Thanks so much to everyone who has been supportive, including YOU! It means the world to me.

Thank you, Jackie

P.S. If you already wrote a review but don’t see it, it’s possible Amazon removed some legitimate ones. If you’re up for penning another, please do. Know that I hung on every one of your original words and will not forget them!

An Antidote to Our Empathy Deficit Disorder


An Antidote to Our Empathy Deficit Disorder

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