CEO Toby Cosgrove, MD, showed this video, titled “Empathy,” to the Cleveland Clinic staff during his 2013 State of the Clinic address on Feb. 27, 2013.  Dr. Jim Merlino, Chief Experience Officer at the Clinic recently shared it with me.  It’s only 4 minutes and 24 seconds and will change how you approach today.  Please watch.

THE CURRENCY OF EMPATHY®
An Antidote to Our Empathy Deficit Disorder

THE CURRENCY OF EMPATHY®

An Antidote to Our Empathy Deficit Disorder

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